Our client, a growing private equity firm with stunning new offices in the West End, is seeking an impressive and experienced Head of Operations / Office Manager to join their team. This is a newly created and highly visible role — the first senior, strategic administrative hire — offering a unique opportunity to shape and implement operational excellence within a scaling, high-performing environment.
This position will suit a candidate from a comparable professional services or investment background who thrives in a fast-paced, high-expectation setting. You will work closely with the Senior Leadership Team, becoming a trusted partner and instrumental in building the infrastructure needed to support the firm’s continued growth.
Key Responsibilities
Operational Leadership
- Implement and refine processes to drive operational excellence
- Establish best-in-class administrative standards and procedures
- Support the SLT with strategic coordination and execution
Team Build & Development
- Lead the build-out of the administrative function
- Manage hiring, onboarding, and performance review processes
- Mentor and develop future team members
Office & Vendor Management
- Oversee day-to-day office operations
- Manage key vendor and building relationships
- Ensure a seamless and high-calibre workplace experience
Board & Events Management
- Own the quarterly board meeting process end-to-end
- Coordinate international travel, visas, and accommodation
- Curate exceptional hotel, restaurant, and event experiences
- Deliver ad hoc projects and corporate events as required
The Candidate
- Proven experience in a senior Office Manager / Operations role within private equity, investment, or a comparable professional services environment
- Exceptional interpersonal skills and confidence working with senior stakeholders
- Strong experience in recruitment, onboarding, and performance management
- Highly organised with meticulous attention to detail
- Proactive, solutions-driven, and able to operate with discretion and sound judgement
This is a fantastic opportunity for an ambitious operations professional looking to step into a pivotal role within a dynamic and growing firm. If you are someone the leadership team can truly trust and rely upon to implement structure, elevate standards, and support their expansion, we would love to hear from you | £60,000–£80,000+ (dependent on experience) | Ideally 4 days in the office